FREE SHIPPING I NO EXTRA COST I EASY RETURNS Shop Now

 

  1. How do I place my order?
  • Browse through our wide range of awesome products until you find something you like (won’t be that hard I’m sure) After you’ve chosen what you want, select the relevant size, if applicable.
  • Once you’re done, click the ‘Add To Cart’ button *we’re excited*
  • After you have added all the products, click on the cart icon on the top right. You can either choose to continue buying products you love or confirm the order and click ‘Proceed to Checkout”
  • From there, you can either login to your existing 31stfeb.com account or continue by adding basic information and email address. (The More The Merrier)
  • Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Complete Order’ (Welcome. You’re a part of our family now) 
  1. How long will it take for my order to be delivered?
  • Making sure your loved merchandise reaches you sooner is our motto so orders in India, once shipped, are typically delivered in 1- 4 business days in metropolitan cities, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other external factors.
  1. Are there any additional shipping charges?
  • All orders are included with FREE SHIPPING!!!
  1. How do I cancel my order?
  • It would break our hearts to put our customers in such a position. In case you feel to :
  • Orders that have not been shipped can be canceled by logging into your 31stfeb.com
  • My Orders – Select the Product to Cancel – Cancel Oder
  • You will immediately get an email with the order cancel confirmation and the money would be refunded in your account (if paid online)
  • Editing your order would not be possible once the order has been shipped from our end.
  • If you want to edit the order before shipping, you would be required to cancel the entire order and place it again. You will immediately get an email with the order cancel confirmation and the money would be refunded in your account (if paid online)
  1. I’ve received a damaged item, what should I do?
  • Oh no! We’re so sorry to hear that. You can reach out to us on hello@31stfeb.com and our hardworking team will pour their heart to make sure you get the products you loved and paid for. Don’t worry, we got you covered. And your products too, quite literally.
  1. What is the 31stfeb.com Return Policy?
  • We pray for such situation to never see the light of day.  But in case, you are unhappy with the product that you have received, you can send it back to us within 5 days after the delivery. We will either replace it with another product of the same value or offer credit on a future purchase in the form of a 31stfeb.com voucher. (Cash on Delivery handling charges are non-refundable). To know more, check out our Return Policy page.
  1. Can I avail any Discounts?
  • Already binge-shopped on 31stfeb.com and can’t wait to shop more? Relax!! We have discounts and sales often and we always post their details on our social media handles. We also offer discounts to our newsletter subscribers from time to time.  You can subscribe by entering your email address at the bottom of this page. We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order. Because you know, FAMILY FIRST!!!