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  • Customers can exchange/return their order within 5 days after an order has been delivered.
  • If you have received a defective product, send us images at hello@31stfeb.com and we will get back to you.
  • Once we receive your item, we will inspect it and notify you that we have received your item.
  • We immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive a credit within a certain amount of days, depending on your card issuer’s policies.
  • If you have to return or exchange anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on hello@31stfeb.com